Definitions and key terms
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are
referenced, are strictly defined as:
- Cookie: small amount of data generated by a website and saved by your web browser. It is used to
identify your browser, provide analytics, remember information about you such as your language
preference or login information.
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Kapareva, (369, CRC
Building 1, Second Floor, MG Road, Sultanpur, New Delhi- 110030), that is responsible for your
information under this Privacy Policy
- Country: where Kapareva or the owners/founders of Kapareva are based, in this case is India
- Customer: refers to the company, organization or person that signs up to use the Kapareva Service to
manage the relationships with your consumers or service users.
- Device: any internet connected device such as a phone, tablet, computer or any other device that can
be used to visit Kapareva and use the services
- IP address: Every device connected to the Internet is assigned a number known as an Internet protocol
(IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be
used to identify the location from which a device is connecting to the Internet
- Personnel: refers to those individuals who are employed by Kapareva or are under contract to perform
a service on behalf of one of the parties.
- Personal Data: any information that directly, indirectly, or in connection with other information —
including a personal identification number — allows for the identification or identifiability of a natural
person.
- Service: refers to the service provided by Kapareva as described in the relative terms (if available) and
on this platform.
- Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and
others who provide our content or whose products or services we think may interest you.
- Website: Kapareva’s site, which can be accessed via this URL: https://www.thekapareva.com/
- You: a person or entity that is registered with Kapareva to use the Services.
What Information Do We Collect?
We collect information from you when you visit our website, register on our site, place an order, subscribe to
our newsletter, respond to a survey or fill out a form.
- Name / Username
- Phone Numbers
- Email Addresses
- Password
We also collect information from mobile devices for a better user experience, although these features are
completely optional:
l Location (GPS): Location data helps to create an accurate representation of your interests, and this can
be used to bring more targeted and relevant ads to potential customers.
When does Kapareva use end user information from third parties?
Kapareva will collect End User Data necessary to provide the Kapareva services to our customers. End
users may voluntarily provide us with information they have made available on social media websites. If you
provide us with any such information, we may collect publicly available information from the social media
websites you have indicated. You can control how much of your information social media websites make
public by visiting these websites and changing your privacy settings
When does Kapareva use end user information from third parties?
Kapareva will collect End User Data necessary to provide the Kapareva services to our customers. End
users may voluntarily provide us with information they have made available on social media websites. If you
provide us with any such information, we may collect publicly available information from the social media
websites you have indicated. You can control how much of your information social media websites make
public by visiting these websites and changing your privacy settings
When does Kapareva use customer information from third parties?
We receive some information from the third parties when you contact us. For example, when you submit your
email address to us to show interest in becoming a Kapareva customer, we receive information from a third
party that provides automated fraud detection services to Kapareva. We also occasionally collect information
that is made publicly available on social media websites. You can control how much of your information
social media websites make public by visiting these websites and changing your privacy settings.
Do we share the information we collect with third parties?
We may share the information that we collect, both personal and non-personal, with third parties such as
advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or
whose products or services we think may interest you. We may also share it with our current and future
affiliated companies and business partners, and if we are involved in a merger, asset sale or other business
reorganization, we may also share or transfer your personal and non-personal information to our
successors-in-interest.
We may engage trusted third party service providers to perform functions and provide services to us, such as
hosting and maintaining our servers and the website, database storage and management, e-mail management, storage marketing, credit card processing, customer service and fulfilling orders for products
and services you may purchase through the website. We will likely share your personal information, and
possibly some non-personal information, with these third parties to enable them to perform these services for
us and for you.
We may share portions of our log file data, including IP addresses, for analytics purposes with third parties
such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may
be used to estimate general location and other technographics such as connection speed, whether you have
visited the website in a shared location, and type of the device used to visit the website. They may aggregate
information about our advertising and what you see on the website and then provide auditing, research and
reporting for us and our advertisers.
We may also disclose personal and non-personal information about you to government or law enforcement
officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond
to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the
safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to
otherwise comply with applicable court orders, laws, rules and regulations
Where and when is information collected from customers and end users?
Kapareva will collect personal information that you submit to us. We may also receive personal information
about you from third parties as described above
How Do We Use The Information We Collect?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information
and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer
service requests and support needs)
- To process transactions
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide Kapareva to you and fulfill the purposes
described in this policy. This is also the case for anyone that we share your information with and who carries
out services on our behalf. When we no longer need to use your information and there is no need for us to
keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or
depersonalize it so that we can’t identify you.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you
place an order or enter, submit, or access your personal information. We offer the use of a secure server. All
supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then
encrypted into our Payment gateway providers database only to be accessible by those authorized with
special access rights to such systems, and are required to keep the information confidential. After a
transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on
file. We cannot, however, ensure or warrant the absolute security of any information you transmit to
Kapareva or guarantee that your information on the Service may not be accessed, disclosed, altered, or
destroyed by a breach of any of our physical, technical, or managerial safeguards
Could my information be transferred to other countries?
Kapareva is incorporated in India. Information collected via our website, through direct interactions with you,
or from use of our help services may be transferred from time to time to our offices or personnel, or to third
parties, located throughout the world, and may be viewed and hosted anywhere in the world, including
countries that may not have laws of general applicability regulating the use and transfer of such data. To the
fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the
trans-border transfer and hosting of such information
Is the information collected through the Kapareva Service secure?
We take precautions to protect the security of your information. We have physical, electronic, and managerial
procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your
information. However, neither people nor security systems are foolproof, including encryption systems. In
addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we
use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If
applicable law imposes any non-disclaimable duty to protect your personal information, you agree that
intentional misconduct will be the standards used to measure our compliance with that duty
Can I update or correct my information?
The rights you have to request updates or corrections to the information Kapareva collects depend on your
relationship with Kapareva. Personnel may update or correct their information as detailed in our internal
company employment policies.
Customers have the right to request the restriction of certain uses and disclosures of personally identifiable
information as follows. You can contact us in order to (1) update or correct your personally identifiable
information, (2) change your preferences with respect to communications and other information you receive
from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to
the following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will
have no effect on other information that we maintain, or information that we have provided to third parties in
accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your
privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your
identity before granting you profile access or making corrections. You are responsible for maintaining the
secrecy of your unique password and account information at all times.
You should be aware that it is not technologically possible to remove each and every record of the
information you have provided to us from our system. The need to back up our systems to protect
information from inadvertent loss means that a copy of your information may exist in a non-erasable form
that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal
information stored in databases we actively use, and other readily searchable media will be updated,
corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically
practicable.
If you are an end user and wish to update, delete, or receive any information we have about you, you may do
so by contacting the organization of which you are a customer
If you are a Kapareva worker or applicant, we collect information you voluntarily provide to us. We use the
information collected for Human Resources purposes in order to administer benefits to workers and screen
applicants.
You may contact us in order to (1) update or correct your information, (2) change your preferences with
respect to communications and other information you receive from us, or (3) receive a record of the
information we have relating to you. Such updates, corrections, changes and deletions will have no effect on
other information that we maintain, or information that we have provided to third parties in accordance with
this Privacy Policy prior to such update, correction, change or deletion
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of
all or substantially all of the assets of Kapareva or any of its Corporate Affiliates (as defined herein), or that
portion of Kapareva or any of its Corporate Affiliates to which the Service relates, or in the event that we
discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or
similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.
We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly
controls, is controlled by or is under common control with Kapareva, whether by ownership or otherwise. Any
information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate
Affiliates in accordance with the terms of this Privacy Policy
We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly
controls, is controlled by or is under common control with Kapareva, whether by ownership or otherwise. Any
information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate
Affiliates in accordance with the terms of this Privacy Policy
We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly
controls, is controlled by or is under common control with Kapareva, whether by ownership or otherwise. Any
information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate
Affiliates in accordance with the terms of this Privacy Policy
We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly
controls, is controlled by or is under common control with Kapareva, whether by ownership or otherwise. Any
information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate
Affiliates in accordance with the terms of this Privacy Policy
We’ve updated our Privacy Policy to provide you with complete transparency into what is being set when you
visit our site and how it’s being used. By using our Kapareva, registering an account, or making a purchase,
you hereby consent to our Privacy Policy and agree to its terms
This Privacy Policy applies only to the Services. The Services may contain links to other websites not
operated or controlled by Kapareva. We are not responsible for the content, accuracy or opinions expressed
in such websites, and such websites are not investigated, monitored or checked for accuracy or
completeness by us. Please remember that when you use a link to go from the Services to another website,
our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those
that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may
use their own cookies or other methods to collect information about you
Kapareva uses “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece
of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the
performance and functionality of our website but are non-essential to their use. However, without these
cookies, certain functionality like videos may become unavailable or you would be required to enter your
login details every time you visit the website as we would not be able to remember that you had logged in
previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies,
you may not be able to access functionality on our website correctly or at all. We never place Personally
Identifiable Information in Cookies.
Blocking and disabling cookies and similar technologies
Wherever you’re located you may also set your browser to block cookies and similar technologies, but this
action may block our essential cookies and prevent our website from functioning properly, and you may not
be able to fully utilize all of its features and services. You should also be aware that you may also lose some
saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different
browsers make different controls available to you. Disabling a cookie or category of cookie does not delete
the cookie from your browser, you will need to do this yourself from within your browser, you should visit your
browser’s help menu for more information
We use remarketing services. What Is Remarketing? In digital marketing, remarketing (or retargeting) is the
practice of serving ads across the internet to people who have already visited your website. It allows your
company to seem like they’re “following” people around the internet by serving ads on the websites and
platforms they use most.
We collect information from kids under the age of 13 just to better our services. If You are a parent or
guardian and You are aware that Your child has provided Us with Personal Data without your permission,
please contact Us. If We become aware that We have collected Personal Data from anyone under the age of
13 without verification of parental consent, We take steps to remove that information from Our servers
Changes To Our Privacy Policy
We may change our Service and policies, and we may need to make changes to this Privacy Policy so that
they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for
example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to
review them before they go into effect. Then, if you continue to use the Service, you will be bound by the
updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete
your account
We may display, include or make available third-party content (including data, information, applications and
other products services) or provide links to third-party websites or services (“Third- Party Services”).
You acknowledge and agree that Kapareva shall not be responsible for any Third-Party Services, including
their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any
other aspect thereof. Kapareva does not assume and shall not have any liability or responsibility to you or
any other person or entity for any Third-Party Services
Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by
understanding the actions people take on your website/app. You can use the pixel to: Make sure your ads
are shown to the right people. Facebook pixel may collect information from your device when you use the
service. Facebook pixel collects information that is held in accordance with its Privacy Policy
We use Cookies to enhance the performance and functionality of our platform but are non-essential to
their use. However, without these cookies, certain functionality like videos may become unavailable or
you would be required to enter your login details every time you visit the platform as we would not be
able to remember that you had logged in previously.
Information about General Data Protection Regulation (GDPR)
We may be collecting and using information from you if you are from the European Economic Area (EEA),
and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected,
and how we maintain this data under protection from being replicated or used in the wrong way
GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by
companies and enhances the control the EU residents have, over their personal data.
The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU
residents. Our customers’ data is important irrespective of where they are located, which is why we have
implemented GDPR controls as our baseline standard for all our operations worldwide
Individual Data Subject's Rights - Data Access, Portability and Deletion
We are committed to helping our customers meet the data subject rights requirements of GDPR. Kapareva
processes or stores all personal data in fully vetted, DPA compliant vendors. We do store all conversation
and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in
accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.
We are aware that if you are working with EU customers, you need to be able to provide them with the ability
to access, update, retrieve and remove personal data. We got you! We’ve been set up as self service from
the start and have always given you access to your data and your customers data. Our customer support
team is here for you to answer any questions you might have about working with the API.
Don’t hesitate to contact us if you have any questions.
l Via Phone Number: 9818844471
l Via this Link: https://www.thekapareva.com/
l Via this Address: 369, CRC Building 1, Second Floor, MG Road, Sultanpur, New Delhi- 110030